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Heroic Support

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Speedy Service

Speedy Service

Lightning-fast support with an average response time of just 18 minutes.

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Heroic Helpdesk

Hero schools can contact our friendly helpdesk team directly from their Hero site.

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Support Resources

Access to a comprehensive library of resources created by our team of educators.

Heroic PLD Offerings

Professional Learning & Development

NZ - Personalised PLD

Personalised PLD

Dive into one on one, or group PLD.

Elevate your journey with personalised PLD sessions. Tailored to meet your unique requirements, these sessions provide tangible next steps, to get schools flying.

NZ - Webinars

Webinars & Workshops

Build your team's super skillset.

Featuring a range of fresh topics and timely refreshers, Hero webinars and workshops provide a fantastic opportunity for ongoing PLD for your whole team.

Heroic Parent Guide

Launching to your Parent Community

Meet Hero - Support & Resources
Meet Hero

Bringing together the sharing of learning, reporting & communications.

ST4S - Support & Resources
Safer Technologies for Schools

We're committed to supporting student and school online security and safety. 

Ready, Set, Sign In - Support & Resources
Ready, Set, Sign In

Hero's sign in flow is safe and secure, with access controlled by your school.

Getting Help - Support & Resources
Getting Help

Got questions? Please get in touch with your child's school. 

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Hero Blog

Insights from Hero HQ

Navigating Privacy & Security - Essential Tips for NZ Schools

Navigating Privacy & Security - Essential Tips for NZ Schools

Paul Sibson (Hero Co-founder + Chief Innovation Officer) and Doug Hetherington (Chief Technical Officer), share insights on safeguarding sc...

ST4S: What It Means and Why It Matters to You

ST4S: What It Means and Why It Matters to You

Understanding Safer Technologies for Schools (ST4S) is crucial for all school principals and Boards of Trustees, as it directly influences ...

Hero: A Game-Changer for Currabubula Public School

Hero: A Game-Changer for Currabubula Public School

Mark Stephens, Principal at Currabubula Public School, New South Wales, was seeking a solution to streamline data management and enhance co...

Education Heroes Podcast

Tune in to the Latest Episodes

 
 

Heroic Testimonials

Explore our Latest Videos

60 Seconds with Cathie McMaster

Cathie McMaster, Executive Principal at Gunnedah Public School, gives insight into her school's decision to adopt Hero, as the solution they needed to create visibility, strengthen community connections, and centre students in their learning.

60 Seconds with Di Meyler

Di Meyler, Deputy Principal at Stanley Avenue School, shares the remarkable impact Hero has had on their school and community through enhancing learner agency, strengthening 3-way partnerships and reducing teacher workload.

Experience the difference of our expert support.

Take the next step and get in touch today! Tap into our team's extensive knowledge and resources to create lasting change in your school.

Experience the difference of Hero Expert Support