Why Hero?

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About

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Resources

Support

Support

Hero provides a call-out service for schools. We understand that time is too valuable to be wasted in a holding pattern. Our solution is simple: lodge a ticket with our friendly help desk team, we’ll investigate your request and find a super solution, so that in the meantime you can get back to what really matters. If your request needs exploring further over the phone, we won’t hesitate to call you at a time that suits. 

Hero schools have access to the Hero library of resources, including help articles, action plans and videos designed to help users reap the full benefits of the software.

Professional Services

Our philosophy centres on building strong and lasting partnerships with our schools. If you’re looking to further extend your knowledge of the software, or your request dives deeper than the scope of our help desk, connect for professional development with our experienced team of consultants.  

Hero Consultants work with key staff members at the various stages of their journey to ensure our schools have a positive and successful experience. We offer ongoing support and professional services providing a combination of strong pedagogical knowledge, change leadership skills and software expertise. Our services are targeted and tailored to meet your school’s needs, and provide you with tangible next steps - no matter what stage you are at on your Hero journey.

Testimonials

Primary School Office Administrator

Primary School Teacher

Primary School Office Administrator